{"plan":{"type":"free","billingCycle":"monthly","lastMailedOn":"2023-07-30T23:44:03.462Z"},"setup":{"import":false,"knowledgeBase":true,"ai":false,"chatbot":true,"inbox":false,"team":false},"blocked":false,"upsellTriggers":[],"_id":"648f98c1388eba09212d9d11","categories":[{"id":"general","value":"For businesses","slugId":100,"slug":"for-businesses","description":"Explore our articles designed to help you with employee management on the platform.","icon":"https://uploads.help.center/648f98c1388eba09212d9d11/category/HR%20Today%20Icon%20-%20For%20businesses%20%281%29.png?t=1712719893748","children":[{"id":"NweE9D","icon":"https://uploads.help.center/648f98c1388eba09212d9d11/category/HR%20Today%20Icon%20-%20Getting%20started.png?t=1712720048117","value":"Getting started","description":"An intro into how to use the HR Today platform as an employer or manager.","slugId":113,"slug":"getting-started","parent":"general","pages":["648f98d3388eba09212d9d1b","6616fef9261936a514b94173"],"children":[]},{"id":"FhR_c9","icon":"https://uploads.help.center/648f98c1388eba09212d9d11/category/HR%20Today%20Icon%20-%20Business.png?t=1712721334744","value":"Business","description":"Manage company details and the different organisations that may make up your business group.","slugId":122,"slug":"business","parent":"general","pages":["64925cc1d31f891579c08ebf"],"children":[]},{"id":"Q-bL1G","icon":"https://uploads.help.center/648f98c1388eba09212d9d11/category/HR%20Today%20Icon%20-%20Case%20Management%20%281%29.png?t=1712721694121","value":"Case management","slugId":116,"slug":"case-management","parent":"general","description":"Oversee individual cases against an employee, recording all history and evidence of an employee case.","pages":["64c033cd67edf108171b018d"],"children":[]},{"id":"L0lXdw","icon":"https://uploads.help.center/648f98c1388eba09212d9d11/category/HR%20Today%20Icon%20-%20Compliance%20%282%29.png?t=1712721076708","value":"Compliance","slugId":118,"slug":"compliance","parent":"general","description":"Manage your organisation's documentation needs, uploading documents and assigning policies for employees to read and acknowledge.","pages":["64ab649e8fa6e50806a9f080"],"children":[]},{"id":"flfbRs","icon":"https://uploads.help.center/648f98c1388eba09212d9d11/category/HR%20Today%20Icon%20-%20Offboarding.png?t=1712722651713","value":"Offboarding","slugId":115,"slug":"offboarding","parent":"general","description":"Manage your employee exit process and smoothly transition an employee who is leaving your organisation.","pages":["6494f1a3c5eec023cabb2fdb"],"children":[]},{"id":"nomuVG","icon":"https://uploads.help.center/648f98c1388eba09212d9d11/category/HR%20Today%20Icon%20-%20Onboarding.png?t=1712722545050","value":"Onboarding","slugId":114,"slug":"onboarding","parent":"general","description":"Manage all your employee onboarding, such as viewing statuses and sending away their offer letter. ","pages":["64938023c5eec023cabb2af1"],"children":[]},{"id":"7aewXZ","icon":"https://uploads.help.center/648f98c1388eba09212d9d11/category/For%20employees.png?t=1712720489055","value":"People","description":"Manage employees on your HR platform, such as edit and view their employment details. ","slugId":117,"slug":"people","parent":"general","pages":["648f98d3388eba09212d9d19"],"children":[]},{"id":"tH3T9N","icon":"https://uploads.help.center/648f98c1388eba09212d9d11/category/HR%20Today%20Icon%20-%20Task%20Lists.png?t=1712718512808","value":"Tasks","slugId":104,"slug":"tasks","parent":"general","description":"Organise your tasks and actions into a structured list to help you with manage your workload and your time.","pages":["6615fe56ab1362a525178cf1","64ab640f67edf108171aedaa"],"children":[]},{"id":"C_E2XX","icon":"https://uploads.help.center/648f98c1388eba09212d9d11/category/HR%20Today%20Icon%20-%20User%20access.png?t=1712724585697","value":"User access","description":"Manage company hierarchy and user roles ensuring information is limited to their respective teams and those they supervise ","slugId":127,"slug":"user-access","parent":"general","pages":[],"children":[]},{"id":"5AX0qH","value":"Variation of Employment","description":"Manage any changes to your employees terms of employment","children":[],"slugId":142,"icon":"","slug":"variation-of-employment","parent":"general","pages":["6494f1bbc5eec023cabb2ffe"]}],"pages":["6494f1af501edc23dbd4555a","64a4d649f9532747c058b564","66161195261936a514b92d3c","661eee84bb28d2dff588bb0a","670ed4adc6b17cb169d866ff"]},{"id":"kT9i9Q","icon":"https://uploads.help.center/648f98c1388eba09212d9d11/category/HR%20Today%20Icon%20-%20For%20employees.png?t=1712720558914","value":"For employees","description":"Everything you need to know about using HR Today as an employee is here. ","slugId":101,"slug":"for-employees","children":[{"id":"RSbs-a","icon":"https://uploads.help.center/648f98c1388eba09212d9d11/category/HR%20Today%20Icon%20-%20Getting%20started.png?t=1713308681758","value":"Getting started","description":"An intro into how to use the HR Today platform as an employee.","slugId":136,"slug":"getting-started","parent":"kT9i9Q","pages":["648fde69b6a0a8090fcbf2f4"],"children":[]},{"id":"cArAh9","icon":"https://uploads.help.center/648f98c1388eba09212d9d11/category/HR%20Today%20Icon%20-%20Compliance.png?t=1713387885889","value":"Compliance","description":"Access your documentation needs, viewing documents and reading policies for acknowledgement.","slugId":141,"slug":"compliance","parent":"kT9i9Q","pages":["65ad9572c4bce612a65c7fa3","670ec9c1c6b17cb169d865e9"],"children":[]},{"id":"uh6HJy","icon":"https://uploads.help.center/648f98c1388eba09212d9d11/category/HR%20Today%20Icon%20-%20Home.png?t=1713308920185","value":"Home","description":"An overview of your dashboard and managing your account.","slugId":137,"slug":"home","parent":"kT9i9Q","pages":["648f98d3388eba09212d9d1a"],"children":[]},{"id":"3FgB4H","icon":"https://uploads.help.center/648f98c1388eba09212d9d11/category/HR%20Today%20Icon%20-%20Onboarding.png?t=1713308632828","value":"Onboarding","description":"Learn how to complete your onboarding, such as entering your KiwiSaver details and accepting your offer letter. ","slugId":138,"slug":"onboarding","parent":"kT9i9Q","pages":["6541a3374e83ae0f5105a83e"],"children":[]}],"pages":["66289037c6d696f8e832206f"]}],"lastCategorySlugId":142,"lastPageSlugId":1029,"conversationsCount":89,"centerName":"HR Today Support","centerDomain":"hrtoday","userId":"648f98c1b6a0a8090fcbef7d","config":{"general":{"language":"en","contactEmailSubject":"New question from Help.center","contactEmail":"help@hrtoday.co.nz","conversationEmail":true},"content":{"links":[{"id":"LbZ4doVD","label":"Go to HR Today.co.nz","path":"https://www.eqconsultants.co.nz/hr-today/home/"},{"id":"urvhQq_v","label":"Pricing","path":"https://www.eqconsultants.co.nz/hr-today/pricing/"},{"id":"TVtiKIKm","label":"📱 03 366 4034","path":"tel:03 366 4034"},{"id":"contactus","label":"Contact us","path":"https://www.eqconsultants.co.nz/hr-today/lets-talk/"},{"id":"29-Nylvh","label":"Sign in ↗","path":"https://hrtoday.solarworkplace.co.nz/"}]},"design":{"showBranding":false,"bannerType":"image","centerLogo":"https://uploads.help.center/648f98c1388eba09212d9d11/centerLogo/HR%20Today%20Logo%20Black.png?t=1687132654173","primaryColor":"#00A6CD","bannerColor":"#f3f5f8","bannerImage":"https://uploads.help.center/648f98c1388eba09212d9d11/bannerImage/HR%20Today%20Background.png?t=1687132458266"},"seo":{"searchIndex":true,"metaTitle":"Help Centre | HR Today New Zealand","metaDesc":"Kia ora, how can we help? Explore the HR Today Help Centre to get help with your employee management, account, settings and more.","favicon":"data:image/svg+xml;base64,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","ogImage":"https://uploads.help.center/648f98c1388eba09212d9d11/ogImage/HR%20Today%20-%20Meta%20Image.png?t=1687997456439"},"integrations":{"customSupport":{"address":"help@hrtoday.co.nz","subject":"New question from Help.center"}},"widget":{"widgetLogo":"https://micro.company/assets/logos/hc.png","enableHelp":true,"heroText":"How can we help?","articleRecommendations":[],"launcherIcon":"","launcherTheme":"#00A6CD","widgetLinks":[{"id":"hc","label":"Help center","icon":"","action":"window.helpcenter.openHelpcenter()","type":"code"}],"enableChat":true,"enableLinks":true,"welcomeMessage":"Kia ora! 👋 How can we help you? ","chatAvatar":"https://uploads.help.center/648f98c1388eba09212d9d11/chatAvatar/HR%20Today%20Logo%20%28Circle%29.png?t=1687141957742"},"ai":{"allowContact":true,"enableSearch":true,"enableEmail":false},"support":{"tags":[],"responses":[],"spamList":[],"spamRules":"","address":"support@hrtoday.help.center","channels":[{"name":"HR Today","address":"help@hrtoday.co.nz","defaultAddress":"support@hrtoday.help.center","customAddress":"help@hrtoday.co.nz","emailForwarding":false,"domainVerified":false}]},"locale":{"allCategories":"All Categories","articleHelpful":"Was this article helpful?","article":"Article","articles":"Articles","categories":"Categories","contactUs":"Contact us","contactUsSubtitle":"Tell us what you're looking for and we'll get back to you.","emailAddress":"Email address","howCanWeHelp":"Kia ora, how can we help?","name":"Name","needHelp":"Still need help?","noResultFound":"No result found. Check the spelling or try different keywords.","popularArticles":"Popular Articles","search":"Search","askAi":"Ask AI","subject":"Subject","thankyouForContactingUs":"Thank you for contacting us. We'll get back to you soon 👍","thankyouForFeedback":"Thank you for the Feedback","contactUsTitle":"Please tell us more about your request","message":"Your message","poweredBy":"Powered by","aiPoweredBy":"AI powered by"}},"createdAt":"2023-06-18T23:52:33.929Z","updatedAt":"2024-11-20T18:52:05.537Z","id":"648f98c1388eba09212d9d11","analytics":{"_id":"6724273581b5846d5547ea41","center":"648f98c1388eba09212d9d11","month":"10-2024","__v":0,"chats":{"_id":"673ec109802f064db91ba181","answered":0,"messages":0,"negative":0,"positive":0,"tickets":0,"total":0,"unanswered":[]},"createdAt":"2024-11-01T00:56:21.073Z","editor":{"total":0},"emails":{"_id":"673ec109802f064db91ba182","total":0},"searches":[{"searchResponse":{"pages":["64938023c5eec023cabb2af1","6615fe56ab1362a525178cf1","64ab640f67edf108171aedaa","64925cc1d31f891579c08ebf","648fde69b6a0a8090fcbf2f4"]},"aiResponse":{"isAnswered":false,"messageRef":"673e2fd7931378e17d685916"},"_id":"673e2fd4a6421d4dc73ed54c","term":"how to update a salary","updatedAt":"2024-11-20T18:52:07.497Z","createdAt":"2024-11-20T18:52:04.785Z","conversation":"673e2fd5931378e17d6858f4"},{"searchResponse":{"pages":["64938023c5eec023cabb2af1"]},"aiResponse":{"isAnswered":false,"messageRef":"673e30120d1b1917eee117c9"},"_id":"673e301098228162a958e082","term":"salary adjustment","updatedAt":"2024-11-20T18:53:06.694Z","createdAt":"2024-11-20T18:53:04.631Z","conversation":"673e2fd5931378e17d6858f4"}],"updatedAt":"2024-11-21T05:11:37.405Z","visits":90,"dailyVisits":[{"day":15,"count":1,"_id":"67373f6170c15d90d9cf2ab1"},{"day":16,"count":1,"_id":"6738feef70c15d90d9cfd711"},{"day":17,"count":4,"_id":"673946b6802f064db91969e2"},{"day":18,"count":6,"_id":"673a956470c15d90d9d080ff"},{"day":19,"count":3,"_id":"673be08370c15d90d9d1140e"},{"day":20,"count":9,"_id":"673da341802f064db91b3af0"},{"day":21,"count":1,"_id":"673e91db802f064db91b8fb0"}],"searchesOld":{"hit":1,"miss":[],"negative":0,"positive":0,"queries":1,"tickets":0,"total":1,"dailyTotal":{"10":1}}}}